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A National Quality Partners Playbook™
Behavioral health and mental illness are major public health issues affecting millions of Americans each and every day, and approximately 10 million adults each year experience a serious mental illness (SMI) in the United States. Despite many organizational efforts and advances throughout the years, access to care remains a barrier for many individuals living with SMI. Care is often fragmented, leaving individuals and families unable to navigate the complex healthcare system, and thus unable to access the care they need most. The NQP Playbook™: Improving Access to High-Quality Care for Individuals with Serious Mental Illness provides concrete strategies and implementation examples for healthcare organizations and clinicians committed to improving access to care and outcomes for individuals living with SMI.
This NQP Playbook™ will help inform the actions of healthcare delivery organizations, such as health systems, hospitals, outpatient centers, and behavioral health clinics, to provide high-quality care for individuals with SMI. While intended primarily for healthcare delivery organizations, a broad set of stakeholders, including consumer advocacy organizations, educators, community organizations, policy and regulatory bodies, health plans, and payers, may find this NQP Playbook valuable in helping to support improved access to care.
Date of Publication: May 2019